CCA Technical Writer
SUMMARY OF RESPONSIBILITIES
Technical collaboration with engineers and operators to explain scientific and technical ideas in language that is easier for average readers to comprehend. The purpose of this position is to provide guidance and support to the production operations through provision of mutually developed (tech writer, engineer, and operator) work instructions from customer documentation:
•Create and update as needed build to packages (BTP) and
•Create production documentation and aids using CircuitCam/Checkpoint software and ensure that the data is updated and accurate to customer and quality requirements.
Other areas of responsibility could include:
1.Promote a work environment where coworkers have the tools, training and leadership to build a quality product with the goal to improve profits and cash flow.
2.Communicate concise and clear data to assist and strive to eliminate waste,
3.Provide a stable workflow through assistance with process improvements and lean activities. Assist the team in process improvements and providing input to training needs through defect and process improvement data and to monitor and ensure that a quality product is produced through teamwork.
Information needed to perform these tasks is KMM and customer confidential and requires an understanding of these expectations.
The CCA Technical Writer will represent KMM as such with the customer. The CCA Technical Writer will conduct themselves in a professional manner and at all times be responsive and respectful.
For teamwork, quality production and production schedules to be met it is primary that all employees meet the attendance, productivity and quality work requirements as well as adhere to all of KMM policies and procedures.
This includes but is not limited to: Process Improvements, Quality of Product, Manpower Scheduling, NCR’s, Personnel Skill Assessments, Training, & Meetings. This position requires a minimum of weekly reporting on the current reporting format to the designated leadership. This includes but is not limited to the duties and responsibilities listed below.
PRIMARY DUTIES AND RESPONSIBILITIES
1.Organize material and complete writing assignment according to set standards regarding order, clarity, conciseness, style, and terminology.
2.Maintain records and files of work and revisions
3.Edit, standardize, or make changes to material prepared by other writers or establishment personnel.
4.Confer with customer representatives, plant executives, or publisher to establish technical specifications and to determine subject material to be developed
5.Study drawings, specifications, mockups, and product samples to integrate and delineate technology, operating procedure, and production sequence and detail.
6.Select photographs, drawings, sketches, diagrams, and charts to illustrate material.
7.Create and update as needed Work Instructions from Customer documentation
8.Create and update as needed build to packages (BTP).
9.Create production documentation and aids using Circuit Cam/Checkpoint software and ensure that the data is updated and accurate to customer and quality requirements.
10.Input of Bill of Material (BOM) into Dynamics11.
11.Input Router into Dynamics12. Corrective Action and Root cause analysis
a.Write any training/actions needed for implementation of corrective actions
b.Work with Quality in submittal to customer
12.Review and understand Customer Spec’s.
13.Participate in Lean Activities and assist production in implementation of point of improvement ideas. Participate in lean walks and continually evaluate current practices with the goal of eliminating waste in production operations
14.Writing and ensuring the timely incorporation of Product Analysis Reports
15.Writing of general instructions including WD’s and MI’s
EDUCATION / KNOWLEDGE, SKILLS, AND ABILITIES
1.This position requires a two (2) year technical degree or a minimum of two (2) years work experience in related field or has demonstrated through work experience at KMM the necessary skills to perform this function.
2.Excellent writing skills
3.Outstanding ability to collaborate well with others
4.Effective communication skills
5.Organizational and time management
6.Advanced computer skills with focus on word processing and publishing programs and have a strong background using Microsoft Dynamics
7.Extensive knowledge about technical subjects in contract manufacturing
8.Ability to work well under pressure independently and as part of a team.9.Organizing materials and completing writing assignments based on set standards
10.Maintaining records or files to be used in revisions
11.Editing written materials prepared by other writers
12.Interviewing or communicating with teammates to determine technical specifications of the topic
13.Reviewing published materials and making necessary changes
14.Selecting illustrations, photographs and other art materials for the article
15.Assisting in layout of materials before publication
16.Reviewing trade catalogs; and attending industry events, among others.
Additionally, this position requires the employee is able to communicate (verbally and written) fluently in the English language. These requirements may be temporarily adjusted or modified at the time of the opening and will be based on current labor availability and staffing needs. In these instances it is expected the employee will be able to meet all requirements within 180 days of accepting the position.
EQUIPMENT AND MACHINERY USED
1.This position requires the daily use of a computer and computer related software. The employee must be able to accurately and proficiently enter and retrieve data as needed for the job tasks.
2.Standard office equipment such as copiers, calculators etc will be used, etc.
3.Manufacturing tooling and equipment used in the production operations.
4.Computer controlled specialized equipment to solder, place components, inspect, coat, and clean circuit boards.
1.Mobility to move about production floor
2.Use a computer to be able to write processes and work instructions as required for responsibilities
3.This job may require long periods of sitting and standing to assist production operations throughout the day
4.Must have the ability to communicate clearly using different types of standard office communication media (i.e. written communication, verbal communication, telephone communication, email)
It is KMM’s expectation that the employee will know, understand and adhere to all KMM policies, procedures, standards of conduct and adhere to KMM Mission Statement and Values. They must be trustworthy, honest, dependable, and able to work and be a part of the teamworkenvironment at KMM. In addition the employee must be self motivated and exemplify good attention to detail and strive for 100% quality as well as be able to handle the job pressure of schedules and customer changes as well as occasional interruptions. There may be times where extra hours are necessary to meet customer delivery requirements.
The continued success of KMM is reliant upon the engagement of employees to provide continuous improvements through lean activities and process improvement activities and recommendations. Quality of product is paramount to KMM and the employee’s continued employment and as such the ability to perform the functions of the job will be evaluated on a regular basis to ensure that these requirements are met.
Communication and transparency are critical to the success of this position. The Technical Writer must foster a culture of commitment and proactive response to any KMM coworker or customer. Clear communication with supervisors in regards to production understanding of the process is paramount to the program success and employee success.
As a KMM employee it is an expectation that you will treat coworkers with respect and will refrain from any comments or actions at work, in public or on public networking sites that could be considered as liable or degrading to KMM or your fellow employees. KMM has no tolerance for discriminatory behavior of any kind.
The employee is representing KMM as a leader and/or through their contact with customers, vendors, community members and fellow employees and is expected to present themselves in a professional manner at all times.
This position is considered a leadership position and as such is a representative of KMM and is therefore expected to be performed in a professional manner at all times.
This position may require travel for training, to customers and/or other KMM facilities as needed and this may include working at other locations periodically and/or possibly for extended periods of time to support operations and fulfill job requirements In the event that a KMM vehicle is not available for use the employee will be required to provide their own transportation.
This job description is not intended as a written contract or a promise of continued employment but a guide to job duty requirements. Other tasks or duties may be assigned as needed to perform the daily operations to provide customer satisfaction and a quality product.
This document is considered proprietary to KMM and may not be copied, transmitted or shared outside KMM without express written permission from the H. R. Director or KMM Executive Management.
KMM is an Equal Opportunity Employer M/F/D and a Drug, Alcohol and Weapons Free Workplace